Privacy Policy

1. Information We Collect

We collect information in the following categories:

• Account information, such as your name, email address, and authentication details.
• Connected social account information, such as page/account IDs, account names, profile images, permissions granted, and access tokens needed to publish content.
• Content and publishing data, such as posts, media, captions, and scheduling preferences you create in Atenpost.
• Usage and device information, such as log data, browser type, IP address, and feature interactions.

2. How We Use Information

We use your information to:

• Provide, maintain, and improve Atenpost.
• Authenticate users and secure accounts.
• Connect with third-party platforms and perform actions you request (for example, scheduling or publishing content).
• Provide customer support and respond to inquiries.
• Monitor, prevent, and detect abuse, fraud, or policy violations.
• Comply with legal obligations.

3. How We Share Information

We may share information:

• With service providers who help us operate Atenpost (for example, hosting, infrastructure, and analytics providers).
• With social media platforms when required to provide requested publishing and integration functionality.
• If required by law, regulation, legal process, or to protect rights, safety, and security.
• In connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information.

4. Data Retention

We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request a copy of your information.

To make a privacy request, email support@atenpost.com.

7. Account and Data Deletion

For complete deletion instructions, see our Data Deletion Instructions page.

You can request deletion of your Atenpost account and associated personal data by emailing support@atenpost.com from the email address associated with your account.

We may ask you to verify your identity before processing the request. Once verified, we will process deletion within a reasonable timeframe unless we are required to retain specific data for legal or security reasons.

You can also remove Atenpost access from your social platform settings at any time.

8. Children's Privacy

Atenpost is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and post the updated policy on this page.

10. Contact

If you have questions about this Privacy Policy, contact us at support@atenpost.com.